Firstly, some teachers have been using social media to communicate with students and thatother media groups for communicationto communicate with students. As a result, some teachers do not read emails and miss important instructions. In addition, Some studentsome students have complained that some of their some teachers do not use e-Learninge-learning for supplementary materials. Therefore, students’ grades are low.


As aof today, I would like to direct all ELC staff to start showing professionalism while performing their duties at the center and follow universitythe university's communication policy. They should avoid social media groups for communication with students. Furthermore, I would also like to always read and reply to coordinators’ emails in time and follow all instructions for teaching. Finally, ensure effective use of e-Learninge-learning by uploading supplementary materials for students.