Warm greetings from Mandarin Oriental Jumeira, Dubai!

It was a pleasure having you at our splendid property, and we hope you had a safe journey back home.

Following your stay, we have been notified that a burning carpet in your room was burnt during your stay due to the smoking, that. This being the case, we are taking the liberty of charging your credit card with the amount of 550 AED as a smoking fee.

We are truthfully committed and adhere to our hotel policy,. I sincerely apologize for the inconvenience caused and thank you for your kind understanding.

Once again Mr.Gadalla, thank you for staying with us, and we look forward to welcoming you back at nearestin the near future.

I remain at your full disposal in case you need any further assistance.