January 25, 2014

Maher Gupta, Patient Relations Officer
Harnett Medical Center
77 Health Circle
Lillington, NC 27546

Dear Mr. Gupta:

I write on behalf of my mother who iswas a patient in the Intensive Care Unit at Harnett Medical Center from January 2nd to January 10th of this year. While she stayedDuring her stay in the hospital, one of the cleaning staff accidentlyaccidentally threw her hearing aid in the garbage. The nurse manager in the ICU was tellingtold me that I should contact you about getting the hearing aid replaced. The nurse manager also has told me that the hospital would pay for the replacement.

Please send me the necessary forms so that I can begin this process as soon as possible because my mother haveis having great difficulty hearing without her hearing aid.

Sincerely,

Christopher Lane