theThe reason why I mentioned the disks is because it was the only Abnormal abnormal thing that I saw in the VMs. , theThe idea of mentionmentioning this was to let you know that your VM had some picks of utilization and that could be something that could have affected the VMs, including connectivity. but But, as there areis not more information, and the problem cannot be reproduced again unfortanley , unfortunately, I don’t have more information to share at the moment. . On the other hand, we have the network layer, alland all the VMs you mentioned are part of the same Vnet and is herethis is where we cannot get additional information, . Just to give you an example, if the problem was with the Vnet, or any other component , we hadhave to ranrun a network trace and analyze the packages to know why the RDP was not working, but itthis is possible only if we collectcollected the data when the issue happened.

I would like to know if you agree to keep the case open for one week to monitor the VMs, and in case that something happenedhappens, we can work together and collect more information to knowdetermine what is happeninighappening.