Dear Mary,
This mail from FedEx came to us, so that you. hHelp me as rapidly as possible with this information:

Dear client,
Receive a warm greeting in the name of our company.
Allow me to inform you that the Protected Shipment with the mentioned guide, arrivaled to the country without a Commercial Invoice, which has prevented the liquidation of taxes and its liberation.
We will appreciate your collaboration, by asking the supplier for this document and sending it through this mean.
Attached you will find the guide copy.
Any additional information that you may require, don’t hesitate to contact us.